Back to Help Center

AI Agents

Understand how AI agents work, monitor their activity, and override decisions.

1

What Agents Do

  1. 1.Agents handle repetitive recruiting tasks: outreach, follow-ups, qualification, scheduling.
  2. 2.They operate autonomously but escalate to you when confidence is low or decisions need approval.
  3. 3.Each agent has specific skills (e.g., resume parsing, intent classification, cadence management).
2

The Agent Dashboard

  1. 1.Navigate to Agents to see all active agents, their status, and recent activity.
  2. 2.The work queue shows pending items that need your review or approval.
  3. 3.Click an agent to see its configuration, skills, and execution history.
3

Approving and Overriding

  1. 1.Items in the work queue can be approved, rejected, or modified before the agent acts.
  2. 2.Override an agent decision by clicking the item and selecting a different action.
  3. 3.Your overrides train the system to make better decisions over time.
4

AI Model Routing

  1. 1.StaffHive uses three AI providers: Claude Sonnet for judgment calls, Claude Haiku for fast tasks, and OpenAI for embeddings.
  2. 2.Judgment tasks (screening, qualification, summaries) use Claude Sonnet for highest quality.
  3. 3.Fast tasks (data extraction, classification, formatting) use Claude Haiku to minimize cost.
  4. 4.AI usage is logged automatically — view cost breakdowns in Settings → AI Usage.

Search StaffHive

Search across candidates, jobs, companies, and messages