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Settings & Configuration

Manage phone numbers, company integrations, and workspace preferences.

1

Phone Numbers

  1. 1.Go to Settings > Phone Numbers to manage your Twilio numbers.
  2. 2.Search for available numbers by area code and buy directly from the interface.
  3. 3.Set a default number for outbound SMS and voice calls.
2

Company Settings

  1. 1.Go to Settings > Companies to configure per-company integrations.
  2. 2.Each company has tabs for Overview, Phone/SMS, Email (SMTP), and Email Marketing (SendGrid).
  3. 3.Create Twilio sub-accounts and configure SendGrid subusers per company.
3

Workspace Switcher

  1. 1.Use the workspace switcher in the sidebar header to change company context.
  2. 2.Selecting a workspace filters all pages to show only that company's data.
  3. 3.The admin (StaffHive) workspace shows aggregated data across all companies.

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